When will my order be shipped?

If you place an order before the cut-off time (12pm AEST), it will be processed and shipped that same day. Otherwise, your order will be shipped the next business day. We ship orders from Monday to Friday (excluding VIC public holidays) from our warehouse in Melbourne.

How long will my shipment take to arrive?

Domestic orders (AUS) are shipped via express post and typically take 1-3 business days to arrive.

PLEASE NOTE: The time frames above are estimates only. There may be unexpected delays.

For international orders, please click here for more details.

How can I track my order?

Tracking will be provided for all orders, you will be sent an email once your order is dispatched so you can see where it is at all times.

Do you offer a store pickup?

Unfortunately, we do not offer pick-up at this time.

Please visit our shipping policy page to learn more.

This product is strictly for professional use only and is not intended for home use. Ensure you have completed the necessary training before purchasing. Always refer to the instructions on the product page to prevent misuse.