We have partnered with Australia Post to provide you with the best delivery experience possible. Most orders placed before 1pm will be sent the same day, however, there can be unexpected delays, especially in peak periods or after a sale. Please email us if you require your item to be sent immediately and we will do our best. Please allow 24-48 hours to dispatch your order.
Our Melbourne warehouse processes orders Monday - Friday (excluding public holidays). Please see below for estimated shipping times:
Express Post: 1 - 3 business days
PLEASE NOTE: The time frames above are estimates only. Sometimes there can be unexpected delays. These time frames do not include the processing and packaging time.
- Orders over $150 will have Free Express Shipping.
Orders under $150 will be charged for shipping depending on your chosen delivery method and total weight. Full price will be displayed at checkout.
Lost, Misplaced or Stolen ParcelsOnce your purchase has been lodged with Australia Post, Lash Jungle is not liable for lost, misplaced or stolen parcels. You can lodge an enquiry into missing parcels with Australia Post here
We currently only ship to New Zealand due to the COVID-19 situation and resulting delays.
Shipping rates vary depending on what country we are shipping to. The cost will display during checkout once your products and address has been input.
Estimated Delivery Times
New Zealand: Standard International Delivery (6+ business days)
These shipping times are estimates only, we cannot guarantee delivery within these time frames. For estimates based on your specific address or country visit here: Australia Post Delivery Estimates
Taxes and Duties for International Orders
Please note Lash Jungle is not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If you need more information, please contact your local postal or customs office. If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.