Shipping

We have partnered with Australia Post & DHL Express to provide you with the best delivery experience possible.

If you place an order before the cut-off time (11am Melbourne/Sydney time) it will be processed and shipped that same day, otherwise, your order will be shipped the next business day. We ship orders Monday to Friday (excluding VIC public holidays).

Domestic orders (Australia)

All domestic orders are being shipped via Express Post

  • Shipping time: 1 - 3 business days

PLEASE NOTE: The time frames above are estimates only. Sometimes there can be unexpected delays.

  • Orders over $200 will have Free Express Shipping. 

Orders under $200 will be charged for shipping depending on total weight. Full price will be displayed at checkout.

Store pickup

Unfortunately, we do not offer pickups at this time. 

Lost, Misplaced or Stolen Parcels

Once your purchase has been lodged with Australia Post, Lash Jungle is not liable for lost, misplaced or stolen parcels. You can lodge an enquiry into missing parcels with Australia Post here

    International Orders

    • We now ship to New Zealand, United States, Ireland, United Kingdom, Canada, Singapore, Indonesia and selected European countries using DHL or Australia Post Express Shipping

    If your country is not on the list, please contact us at admin@lashjungle.com.

    Shipping rates vary depending on what country we are shipping to. The cost will display during checkout once your products and address has been input.

    • Estimated Delivery Times

    Country

    Shipping Timeframes

    United States

    5-10 Business Days

    United Kingdom & Europe

    5-10 Business Days

    New Zealand

    3-10 Business Days

    Canada

    5-10 Business Days

    Asia Pacific

    5-10 Business Days

    Rest of the World

    5-10 Business Days

     *These shipping times are estimates only, we cannot guarantee delivery within these time frames.

    • Taxes and Duties

    Please note Lash Jungle is not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser. If you need more information, please contact your local postal or customs office. If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.